We are updating our Pricing Model Oxolo pricing system is transitioning from credits to minutes. This means that you'll now be charged based on the length of your videos. Our pricing plans have been updated to reflect this change. But no worries, if you are currently subscribed to one of our plans, you will keep your plan at the exact same price and conditions. The only difference for you is that from now on you won’t receive your regular amount of monthly credits, but you will receive minutes instead.

Do you want to know how many minutes correspond to each plan? Here is a quick overview:

Have you got questions?

We've put together some FAQs to answer your inquiries about our new pricing model. Take a moment to check it out.

1. How is the minute consumption calculated? Minute consumption goes hand-in-hand with the length of your video. The longer your video, the more minutes you use. For example, if you create a video that’s 1 minute and 30 seconds long, that exact amount will be deducted from your available monthly minutes. Please note that we charge the minutes in 10-second increments. So, if your video is 1 minute and 36 seconds long, it will be rounded up and 1 minute and 40 seconds will be deducted.

2. What happens if I run out of minutes? Once you've used up all your available minutes, video generation will be paused. You can continue creating videos by upgrading your plan or by waiting for your next billing period to start.

3. Can I roll over unused minutes to the next month? Unfortunately, unlike credits, unused minutes won’t roll over to the next month. At the start of each billing period, your minutes will reset.

4. What happens to my minutes if a video fails to be generated? If a video fails to be generated, your minutes will be accredited to your account. No need to worry about losing your minutes. 

5. Are there extra bundles of minutes I can purchase? No, we don't offer extra bundles of minutes for purchase. If you find that you're consistently needing more minutes due to increased video creation or longer videos, we recommend upgrading your plan here. This way, you can continue creating videos without interruption.

If you have any questions feel free to reach out to us through our Chat Support